SHIPPING NOTICE** we are operating as a reduced team and are doing our best to get orders out ASAP. However, please expect a 1-2 week delay for us to ship your order.
In an effort to keep our team, customers, and community safe, we have closed our retail and warehouse operations until further notice. We are continuing to ship online orders on a reduced schedule. We will do our best to get your goods to you as quickly as possible while maintaining necessary safety measures. Thank you for the support and we'll see you soon!
Orders are usually processed within 2 business days, but please allow up to 5 business days for order processing and verification, in addition to delivery times.
Please note that we do not ship orders on weekends or holidays.
All orders are shipped via Canada Post from our warehouse in Toronto. International Orders will be processed through their local postal network once it arrives to their destination country.
Have an issue with the order you just placed? Get in touch at firstname.lastname@example.org for any adjustments. Please note that requests made later than 12 hours after the time of ordering may not be eligible for adjustments, as your order is already underway.
We offer flat rate shipping on all North American orders! Easy, right? Here are the rates:
Under $99 CAD (before taxes + after discounts): $10 CAD
Over $99 CAD (before taxes + after discounts): FREE!*
Estimated delivery time: 2-9 days from time of shipment.
Under $150 CAD (before taxes): $30 CAD
Over $150 CAD (before taxes): FREE!*
Estimated delivery time: 4-8 days from time of shipment.
We offer international shipping to select countries. International shipping rates are calculated in real time, with two service options:
International Parcel: 1-2 months, depending on destination country.
Xpresspost: 4-7 business days.
*Certain oversized items and shipping addresses may be exempt from Free Shipping.
We are unable to ship food items outside of Canada at this time.
We try our best to make sure that your order is delivered on time, but drakegeneralstore.ca cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, peak periods etc.
We are unable to predict or take responsibility for any customs or duties incurred in the shipping process.
All orders are subject to verification and approval before shipping.