Orders usually get processed within two business days, but please allow up to 5 business days for order processing and verification and an additional 2-7 business days for delivery.
Please note that we do not ship orders on weekends or holidays.
All orders are shipped through Canada Post. International Orders will be processed through their local postal network once it arrives to their destination country.
Have an issue with the order you just placed? Get in touch at firstname.lastname@example.org for any adjustments. Please note that requests made over 12 hours after an order has been placed may not be eligible, as your order is already underway.
We offer flat rate shipping on all orders! Easy, right? Here are the rates:
Under $99 CAD (before taxes + after discounts): $10 CAD
Over $99 CAD (before taxes + after discounts): FREE!*
Orders are shipped via Canada Post from our warehouse in Toronto.
Beyond our Canadian homeland, we also ship to the USA!**
Under $150 CAD (before taxes): $20 CAD
Over $150 CAD (before taxes): FREE!*
We've opened up international shipping to select counties. Our international shipping rates are calculated in real time. With the two options.
International Parcel: 1 - 2 months, depending on destination country.
Xpresspost: 4-7 business days, guaranteed
*Certain oversized items and shipping addresses may be exempt from Free Shipping.
**We are unable to ship food items outside of Canada at this time.
We are unable to predict or take responsibility for any customs or duties incurred in the shipping process.
We try our best to make sure that your order is delivered on time, but drakegeneralstore.ca cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, peak periods etc.
All orders are subject to verification and approval before shipping.