All orders ship within 3-5 business days.
The shipping delay excludes Drake General Store digital Gift Cards which will be fulfilled within usual timeframes.
Please note that we do not ship orders on weekends or holidays.
All orders are shipped via Canada Post, UPS or Canpar from our warehouse in Toronto. International Orders will be processed through their local postal network once it arrives to their destination country.
Have an issue with the order you just placed? Get in touch at firstname.lastname@example.org for any adjustments. Please note that requests made later than 12 hours after the time of ordering may not be eligible for adjustments, as your order is already underway.
We offer flat rate shipping on all North American orders! Easy, right? Here are the rates:
Under $99 CAD (before taxes + after discounts): $10 CAD
Over $99 CAD (before taxes + after discounts): FREE!*
Estimated delivery time: 2-9 days from time of shipment.
Not from Canada? Email us at email@example.com and we will do our best to help fulfill your order.
*Certain oversized items and shipping addresses may be exempt from Free Shipping.
We are unable to ship food items outside of Canada at this time.
We try our best to make sure that your order is delivered on time, but drakegeneralstore.ca cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, peak periods etc.
We are unable to predict or take responsibility for any customs or duties incurred in the shipping process.
All orders are subject to verification and approval before shipping.